NDIS counselling at home or by telehealth

Counselling for NDIS participants aged 16 and over, at home in Casey and Cardinia or by Zoom across Victoria. Self, plan and agency managed are all welcome.

Soft line art of two people talking.

Who NDIS counselling is for

Our NDIS counselling is for teenagers aged 16 and over and adults. Counselling can help if you are an NDIS participant and you want support with things like:

  • stress, worry or low mood
  • the effects of trauma or difficult life events
  • grief, loss and big life changes
  • relationships, communication and confidence
  • building coping skills and routines that support your NDIS goals

We work with you at your pace, in a trauma-informed way. If you have other supports, we can work alongside your support coordinator or other providers, with your consent.

We work with self-managed, plan-managed and agency-managed (NDIA-managed) participants. We provide counselling, not behaviour support.

Not on the NDIS? See our general counselling in Berwick.

Your counsellors

  • Lead Counsellor

    ACA registered

  • Counsellor Level 2

    Zoom and home visits

Read more about our team.

Mobile counselling at home in Casey, Cardinia and south-east Melbourne

If getting to an appointment is hard, we can come to you. Home visits are available within about 50 km of our Berwick base, depending on counsellor availability and a check that the setting is safe and suitable for both of us.

Areas we visit include:

  • City of Casey: Berwick, Narre Warren, Cranbourne, Clyde, Clyde North, Hampton Park, Endeavour Hills, Lynbrook and Lyndhurst
  • Cardinia Shire: Pakenham, Officer, Beaconsfield, Koo Wee Rup, Lang Lang, Bunyip and Emerald
  • Nearby south-east Melbourne: Dandenong, Noble Park, Springvale, Keysborough, Rowville, Ferntree Gully and the Dandenong Ranges

Not sure if you are in our area? Email us with your suburb and we will let you know.

Telehealth counselling by Zoom across Victoria

Prefer to stay home, or live outside our visiting area? We offer counselling by Zoom to NDIS participants anywhere in Victoria. All you need is a phone, tablet or computer with internet and a quiet, private space. We send you a link before each session.

No NDIS funding? Our low-cost telehealth counselling by Zoom is open to anyone in Australia.

How it works

  1. Send an enquiry. Email enquiries@atec.vic.edu.au and tell us how your plan is managed, or book a session by Zoom.
  2. We check the details. We confirm that your plan can be used for counselling, and whether you want home visits or telehealth.
  3. Agree on the plan. We set up a service agreement covering how sessions work, how often you would like to meet and how invoicing works.
  4. Start counselling. Meet at home, in a safe community space or by Zoom.

What to have ready

  • your NDIS number and plan dates
  • whether your plan is self-managed, plan-managed or agency-managed, and your plan manager's details if you have one
  • your suburb, if you want home visits
  • what you would like help with, in your own words

“My counsellor was an absolute gem. Couldn't have asked for a better bloke to get the advice and information I needed to set things in a forward motion :)”

Ready to get started?

Email us and we will help you with the next steps.

Self-managed, plan-managed and agency-managed participants can all email us to start. Please include your NDIS number, your plan dates and how your plan is managed, with your plan manager's details if you have one, or let us know your plan is managed by the NDIA if you are agency-managed.

Have a different question? Contact us. How we handle your information: privacy policy.

NDIS counselling FAQs

Can I use my NDIS funding for counselling?

Yes, if your plan includes funding for counselling. Counselling is a Capacity Building support. Check your plan or ask your plan manager or support coordinator.

Do you do home visits?

Yes. We offer mobile counselling at your home or another safe, suitable place within about 50 km of Berwick, including Casey, Cardinia and parts of south-east Melbourne.

Is telehealth available?

Yes. We offer counselling by Zoom to NDIS participants anywhere in Victoria. You need a device with internet and a private space.

Which areas do you cover?

Home visits cover the City of Casey, Cardinia Shire and nearby south-east Melbourne, within about 50 km of Berwick. Telehealth by Zoom covers all of Victoria.

Do you work with self-managed, plan-managed and agency-managed participants?

Yes. We welcome self-managed, plan-managed and agency-managed (NDIA-managed) participants. Tell us how your plan is managed when you get in touch.

What ages do you see?

We provide NDIS counselling for teenagers aged 16 and over and for adults.

Do you provide behaviour support?

No. ATEC provides NDIS counselling only. We do not provide behaviour support or write behaviour support plans.

How do I book?

Email enquiries@atec.vic.edu.au and tell us how your plan is managed. We will reply to talk through next steps.

What do I need before my first session?

Your NDIS number, your plan dates, how your plan is managed (with plan manager details if you have one), your suburb for home visits, and a short note on what you would like help with.

Which NDIS support category does counselling come under?

Counselling sits in the Capacity Building category Improved Daily Living Skills (support category 15). The support item is Therapy - Counsellor, 15_043_0128_1_3.

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