Need urgent help?
Get immediate help
Emergency services
Police, ambulance and fire.
- Call 000 (24 hours, every day)
Lifeline
Free Australia-wide crisis support and suicide prevention.
- 13 11 14 (24 hours)
- Text 0477 131 114 (24 hours)
- Online crisis chat on the website
Suicide Call Back Service
Free Australia-wide service for people affected by suicide.
- 1300 659 467 (24 hours)
- Online and video chat on the website
Beyond Blue
Free mental health and wellbeing information and support.
- 1300 224 636 (24 hours)
- Online chat on the website
Other support
Blue Knot Foundation Helpline
Information, support and referral for adult survivors of childhood trauma and abuse.
- 1300 657 380 (9am to 5pm)
QLife
Counselling, information and referral for LGBTIQA+ people, their family and friends.
- 1800 184 527 or online chat (3pm to 12am)
Medicare Mental Health
Free mental health information, support and referral.
- 1800 595 212 (8:30am to 5pm weekdays, except public holidays)
Butterfly Foundation
Support and referral for eating disorders, body image and related issues.
- 1800 334 673 (8am to 12am)
PANDA
Perinatal Anxiety & Depression Australia: information, counselling and referral for families affected by perinatal mental illness.
- 1300 726 306 (9am to 7:30pm weekdays)
- After-hours text support at panda.org.au/chat
MATES in Construction
Support for construction, energy and FIFO workers struggling with stress, loneliness, relationships or fatigue.
Looking for ongoing support?
When you are safe, counselling can help. ATEC offers counselling in Berwick and online, and free counselling for Cardinia Shire residents at Fernlea Community House.
You can also browse our list of free mental health services for Cardinia Shire residents.
Urgent help FAQs
Is ATEC a crisis service?
No. ATEC is not a crisis support or referral service. If your safety or someone else's safety is at risk, call 000.
What if I need an interpreter?
Call the Translating and Interpreting Service (TIS National) on 131 450 and ask them to connect you to the service you need.
Who can I call any time of day?
Lifeline on 13 11 14, the Suicide Call Back Service on 1300 659 467 and Beyond Blue on 1300 224 636 are all available 24 hours a day.
ATEC is not a crisis service. If you or someone else is in immediate danger, call 000 or go to your nearest emergency department.
For 24/7 crisis support, call Lifeline on 13 11 14. More services are on our emergency contacts page.
ATEC is led by an ACA registered counsellor and is an NDIS-verified provider.
Australian Trauma Education Centre, PO Box 1024, Berwick VIC 3806. enquiries@atec.vic.edu.au
