Telehealth Australia-wide | No GP referral | Supervised care
Affordable online counselling, anywhere in Australia
50 minutes on Zoom for $49.95. For adults 18 and over. No GP referral. Book and pay online.
No waitlist. Sessions on Thursdays and Fridays, with times shown for every state below.
The key facts
The Australian Trauma Education Centre (ATEC) offers low-cost counselling by Zoom for adults 18 and over across Australia. Each session is 50 minutes and costs $49.95. Sessions are with supervised provisional psychologists on Thursdays and Fridays, between 9:30am and 3pm Melbourne time. You do not need a GP referral. This service is not available to Cardinia Shire residents, who can use our free counselling program at Fernlea.
- Price: $49.95 for a 50-minute session, paid when you book.
- Where: On Zoom, from anywhere in Australia. This low-cost service is not available to Cardinia Shire residents, who can use our free counselling program at Fernlea instead.
- Who you see: A supervised provisional psychologist from our low-cost clinic team.
- When: Thursdays and Fridays, 9:30am to 3pm Melbourne time. See the times for your state below.
- Who it is for: Adults 18 and over. Individual sessions only, so no couples sessions.
- Referral: You do not need a GP referral or a mental health care plan.
- How to book: Choose a time online, fill in a short form and pay. Your Zoom link arrives by email.
Session times in your time zone
Sessions run on Thursdays and Fridays. Here is the session window in your own local time.
| Where you are | Now, until 4 April 2027 | From 5 April 2027 |
|---|---|---|
| Victoria, NSW, ACT, Tasmania | 9:30am to 3pm | 9:30am to 3pm |
| Queensland | 8:30am to 2pm | 9:30am to 3pm |
| South Australia | 9am to 2:30pm | 9am to 2:30pm |
| Northern Territory | 8am to 1:30pm | 9am to 2:30pm |
| Western Australia | 6:30am to 12pm | 7:30am to 1pm |
The times change when daylight saving ends in Victoria on 4 April 2027, because Queensland, the Northern Territory and Western Australia do not use daylight saving. The booking calendar shows the times on offer each week.
Who it is for
Our low-cost telehealth clinic is for adults 18 and over, anywhere in Australia, who want structured, trauma-informed counselling and find private fees hard to manage. Sessions are one to one. We do not offer couples sessions on this service.
It can help with everyday concerns such as:
- stress, anxiety and feeling overwhelmed
- low mood and depression
- grief, loss and bereavement
- relationship and family concerns
All you need is a phone, tablet or computer with internet, and a private space where you can talk.
Live in Cardinia Shire? This low-cost service is not available to Cardinia Shire residents. You can use our free counselling program at Fernlea instead. See free counselling for Cardinia Shire residents.
This clinic is not for emergencies. If you are thinking about suicide or self-harm, please use the crisis contacts at the bottom of this page.
How it works
- Choose a time. Pick a Thursday or Friday time in the booking calendar. Choose who you would like to see, or take the first available time.
- Fill in the form and pay. Complete the new client form and pay $49.95 when you book.
- Get your Zoom link. Your confirmation and Zoom link arrive by email. Find a private room and a steady internet connection.
- Meet your provisional psychologist. Your first session covers your safety, what you would like from counselling and whether this clinic is the right fit for you.
Who you will see
Sessions are with supervised provisional psychologists from our low-cost clinic team. They work in a trauma-informed way and are supervised throughout. You can choose who you see in the booking calendar, or take the first available time.
The Australian Trauma Education Centre (ATEC) is based in Berwick, Victoria, and is led by an ACA registered counsellor. We follow the Australian Counselling Association code of ethics, and your information is only shared if the law requires it, for example if someone is at risk of harm.
Compare your options
All ATEC counselling is trauma-informed. Choose the option that suits your budget and situation.
Low-cost online counselling (this page)
$49.95 for 50 minutes on Zoom
Supervised provisional psychologist
Adults 18 and over, individual sessions
Australia-wide, except Cardinia Shire residents
Full-price counselling
Lead Counsellor: $156.16 for 50 minutes by Zoom
Counsellor Level 2: $110 for 50 minutes by Zoom
Free counselling, Fernlea
For Cardinia Shire residents only
Cardinia Shire residents use this program instead of the low-cost service
Book your $49.95 Zoom session
Choose a Thursday or Friday time below. You will fill in a new client form and pay $49.95 to confirm. Your Zoom link arrives by email.
Sessions are for adults 18 and over, one person per session. This low-cost service is not available to Cardinia Shire residents.
Book a $49.95 sessionBook a free chat
Cancel with at least 48 hours' notice for a full refund. There is no refund within 48 hours. See our terms and privacy policy.
Questions before you book? Book a free chat by email at enquiries@atec.vic.edu.au, or contact us.
Online counselling FAQs
Can I book from anywhere in Australia?
Yes. Sessions are on Zoom, so you can book from any state or territory. The one exception is Cardinia Shire. If you live in Cardinia Shire, please use our free counselling program at Fernlea instead.
Is there an age limit?
Yes. Sessions are for adults 18 and over.
Can my partner and I come together?
No. The low-cost service offers individual sessions only, with one person in each session.
How much does it cost?
Each session is $49.95 for 50 minutes on Zoom. You pay the full fee when you book online.
Do I need a GP referral or mental health care plan?
No. You do not need a GP referral or a mental health care plan. You can book a session yourself online.
Who will I see?
You will see a supervised provisional psychologist from our low-cost clinic team. You can choose who you see when you book, or take the first available time.
What times are sessions in my state?
Sessions run on Thursdays and Fridays. Until 4 April 2027, that is 9:30am to 3pm in Victoria, NSW, the ACT and Tasmania, 8:30am to 2pm in Queensland, 9am to 2:30pm in South Australia, 8am to 1:30pm in the Northern Territory and 6:30am to 12pm in Western Australia. From 5 April 2027, it is 9:30am to 3pm in Victoria, NSW, the ACT, Tasmania and Queensland, 9am to 2:30pm in South Australia and the Northern Territory, and 7:30am to 1pm in Western Australia.
What do I need for a Zoom session?
A phone, tablet or computer with internet, and a private space where you can talk freely.
Can I claim it on Medicare?
No. There is no Medicare rebate for these sessions.
What if I need to cancel?
Cancel with at least 48 hours' notice and you get a full refund. There is no refund for cancellations within 48 hours.
Is this a crisis service?
No. ATEC is not a crisis service. If you are in danger or need urgent help, call 000. For 24/7 crisis support, call Lifeline on 13 11 14.
ATEC is not a crisis service. If you or someone else is in immediate danger, call 000 or go to your nearest emergency department.
For 24/7 crisis support, call Lifeline on 13 11 14. More services are on our emergency contacts page.
ATEC is led by an ACA registered counsellor and is an NDIS verified provider. Australian Trauma Education Centre, PO Box 1024, Berwick VIC 3806. enquiries@atec.vic.edu.au
